KO789 treats the protection of your personal data as an absolute priority. This document transparently explains the types of information we collect, how it is used, how it is protected, and your rights as the owner of that data. We want you to play with peace of mind and full confidence on our platform.
This is the foundation of our approach to protecting your personal data as a KO789 member.
All data transmitted between your device and KO789's servers is encrypted using 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. No third party can intercept or read your data in transit.
KO789 has never and will never sell, rent, or trade our players' personal data to any third party for marketing or commercial purposes. Your information belongs to you — we use it only to provide you with a better service.
Only KO789 staff who require access to specific data in order to carry out their duties are permitted to view players' personal information — and only to the extent necessary. All internal access is continuously audited and monitored by our IT security team.
KO789 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. All personal data processing is carried out in accordance with the principles set out in the Act — with consent, for legitimate purposes, and in a responsible manner.
As a KO789 member, you have the right to access, review, amend, or request deletion of your personal data at any time. Such requests can be submitted by email to our privacy team at support@ko789-jit.com and will be processed within a reasonable timeframe.
You may opt out of all marketing communications from KO789 — including promotional emails, promotional SMS, and in-app notifications — at any time, with no impact on your account or access to games on the KO789 platform.
KO789 collects various types of information from members in order to provide a complete, secure service and to fulfill relevant legal obligations. This information is collected through several channels — during the registration process, platform usage, financial transactions, and communications with our support team.
Registration & Identity Information:
Financial & Transaction Information:
Technical & Usage Information:
Communication Information:
KO789 does not directly collect full credit card numbers or complete banking details. All payment transactions are processed through licensed, secure payment gateways. We only receive transaction confirmations and limited account details necessary to verify the account holder's identity.
KO789 uses the personal data we collect solely for legitimate, necessary purposes that are directly related to the provision of our platform services. We do not use your data for unrelated purposes without first obtaining your explicit consent.
| Purpose of Use | More Details |
|---|---|
| Account Management | Creating, verifying, and managing your KO789 account, including the login process, identity verification, and account security. |
| Transaction Processing | Processing deposits, withdrawals, and other financial transactions via your chosen Malaysian payment methods — Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay. |
| Service Provision | To enable you to access and enjoy all KO789 games and products — Live Casino, Sports Betting, Baccarat, lottery, and table games. |
| Fraud Prevention | To detect and prevent fraud, money laundering, multiple account registrations, and other unlawful activities involving the KO789 platform. |
| Legal Compliance | To fulfil legal obligations relating to anti-money laundering (AML), counter-terrorism financing (CFT), and other applicable legal requirements. |
| Customer Support | Providing technical assistance, resolving complaints, and answering your enquiries in Bahasa Malaysia via live chat and email. |
| Platform Improvements | Analyzing usage patterns (on an aggregated, anonymized basis) to improve the KO789 platform's interface, features, and overall experience. |
| Marketing Communications | Sending you information about KO789 bonuses, promotions, and new features that may interest you — only with your consent and withdrawable at any time. |
KO789 only processes your personal data on a valid legal basis — whether because it is necessary to fulfill a service contract between you and us, to comply with a legal obligation binding on us, or based on explicit consent you have provided. Where processing is based on legitimate interests, we always ensure that those interests do not override your fundamental rights and freedoms.
KO789 never sells or trades our players' personal data. However, in the course of operating the platform, there are limited situations where we need to share certain information with trusted third parties. All such data sharing is governed by strict data protection agreements.
Categories of third parties that may receive your data:
KO789 does not share your data with: third-party advertising companies, data brokers, direct marketing firms, social media platforms, or any entity that has no direct operational need related to the provision of KO789's services to you.
In the event that KO789 is involved in a merger, acquisition, or sale of business assets, members' personal data may be transferred to the receiving entity as part of that transaction. In such circumstances, KO789 will provide reasonable notice to members and ensure that data continues to be protected to the same or higher standard.
KO789 continuously invests in the latest security technologies and best practices to protect our players' personal data from unauthorized access, disclosure, alteration, or destruction. Our security systems are built on a defence-in-depth approach, ensuring your data is protected at every layer.
Technical measures we have implemented:
While KO789 takes all reasonable measures to protect your data, no security system is entirely foolproof. We encourage you to take your own security precautions as well — use a strong password, enable 2FA, never share your login credentials, and always log out of your KO789 account after each session.
The KO789 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and help us understand how the platform is used. Cookies are small text files stored on your device when you visit the KO789 website.
Types of cookies we use:
You can manage your cookie settings through your web browser's settings. Most browsers allow you to view, delete, or block cookies. Please note, however, that disabling essential cookies may affect KO789 platform functionality and your overall gaming experience.
KO789 does not use third-party advertising cookies that track you across other websites outside the KO789 platform. We do not share tracking data with external advertising networks.
As a KO789 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have a range of rights regarding the personal data we process. KO789 is committed to making it easy, quick, and hassle-free for you to exercise these rights.
KO789 respects and facilitates the exercise of all your privacy rights under Malaysian data protection law.
You have the right to request a copy of all personal data KO789 holds about you — including account information, transaction history, and communication records. Requests are processed within 14 business days.
If any personal data KO789 holds about you is inaccurate or incomplete, you have the right to request immediate correction. Basic information can be updated directly from your account dashboard.
You may request deletion of your personal data when it is no longer needed for the original purpose of collection, subject to KO789's legal obligations to retain certain records for the minimum periods prescribed by law.
Under certain circumstances, you have the right to request that KO789 temporarily restrict the processing of your personal data — for example, while a dispute about data accuracy is being resolved or while you are objecting to a particular processing activity.
You have the right to request your personal data in a structured, machine-readable format for transfer to another platform or service, where processing is based on consent or contract and is carried out by automated means.
You have the right to object to the processing of your personal data for direct marketing purposes at any time — including any profiling related to such marketing. This objection will take effect immediately with no impact on your account.
Submit a written request via email to support@ko789-jit.com, clearly stating the right you wish to exercise and the relevant data details. Include your KO789 account number to help expedite the process.
To protect your privacy, KO789 needs to verify the identity of the requestor before processing any personal data request. You may be asked to provide additional verification details or identification documents.
KO789 will acknowledge receipt of your request within 3 business days and provide a full response within 14 business days. If your request is complex or involves a large volume of data, we will notify you of any extension required.
Once your request has been processed, KO789 will notify you of the action taken and, where applicable, provide the requested data or confirmation that the correction or deletion has been carried out. If a request is declined, we will clearly explain the reason.
KO789 retains your personal data only for as long as necessary to fulfill the original purpose of collection, or as required by applicable law. Our retention policy is guided by the principle of data minimization — we do not keep data longer than necessary.
Data retention periods by category:
Once the relevant retention period has ended, KO789 will securely and irreversibly delete or anonymize your personal data. Data that has been fully anonymized (where individuals can no longer be identified) may be retained for research and analytics purposes without a time limit.
KO789 wants to keep you informed about the latest bonus offers, exclusive promotions, major sporting events you can bet on, and new platform features that may interest you. We fully understand, however, that not every player wishes to receive marketing communications — and you have complete control over this.
We may send marketing communications through the following channels (with your consent only):
How to opt out of KO789 marketing communications:
Opting out of marketing communications will not affect your account or your access to any KO789 games and services. You will still receive important transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts — these are not marketing communications and cannot be disabled, as they are necessary for the security and management of your account.
KO789 has appointed a Privacy Officer responsible for ensuring the platform's compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and this Privacy Policy. Our Privacy Officer is the first point of contact for all privacy-related inquiries, requests, and complaints.
For any matter relating to your data privacy at KO789 — including exercising your rights, enquiries about how your data is used, reporting a suspected security incident, or raising a complaint about how your data is handled — please contact us at:
KO789 is also committed to resolving all privacy-related complaints internally in the first instance. However, if you feel your complaint has not been resolved to your satisfaction, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory authority in Malaysia.
Current Privacy Policy Effective Date: 1 January 2026 (Version 3.1). KO789 reserves the right to update this Privacy Policy from time to time. Members will be notified of any material changes via email or platform notification at least 7 days before the amendments take effect. Continued use of the KO789 platform after any changes constitutes acceptance of the updated Privacy Policy.
This Privacy Policy should be read together with KO789's Terms & Conditions governing the use of the platform. Both documents together form the complete agreement between you and KO789. By registering an account, you confirm that you have read and understood both documents.
Read Full Terms & ConditionsAnswers to the most frequently asked questions by Malaysian players about data privacy on the KO789 platform.
KO789 is committed to protecting your personal data and privacy at all times. Create an account today and enjoy over 1,000 games — live casino, Malaysia Super League and EPL football odds, baccarat, lottery, and more — with full confidence that your information is in safe hands.